Telehealth visits and ongoing COVID-19 epidemic
- Posted on: Mar 17 2020
Due to the ongoing epidemic of the novel coronavirus (COVID-19), Sierra Spine Institute has elected to proceed with measures to protect the safety of our patients, our staff, and our community.
We have instituted minimal visits in our physical office in order to promote social distancing and minimize the chance of spreading this contagion in our community. While we will continue to evaluate urgent patient care issues in our physical office, we are moving the majority of our patient visits to online platforms in order to ensure the safety of our patients, staff, and community.
If you are a new or established patient to our practice, our staff will reach out to you prior to your appointment date in order to confirm your appointment and help you set-up the online platform to proceed with the appointment. If you do require an evaluation in our physical office, our staff will help coordinate a date and time that works for you to ensure minimal patient flow through the office. Our phone lines and answering service will continue uninterrupted, and we will continue to have a physician on call 24/7 to address any urgent care needs.
Currently, Sutter Roseville Medical Center and Sutter Surgical Hospital North Valley have postponed all elective cases up to 4/10/2020. Elective surgeries beyond this date are being evaluated on a week-by-week basis. We will continue to update our patients as new information emerges. We are currently performing small amount of select cases that are deemed to urgent for postponement. If your surgery is deemed too urgent to postpone, our staff will advocate for your surgery to proceed.
Thank you for your understanding. We hope to resume normal operations as soon as possible, but the current crisis is very fluid and ensuring the health and safety of our patients is paramount.
In the meantime, please continue to do everything in your power to protect your safety and to minimize spread of the disease:
- Practice social distancing. Avoid trips to restaurants, bars, and the community except for grocery shopping and essential medical appointments. Maintain a distance of 6 feet from other people in the community.
- Wash your hands with soap and water for 20 seconds.
- If you are unable to avoid coughing, practice coughing into your elbow rather than your hand. Wash your hands afterward.
- Avoid touching your face.
- If you feel sick, do not go to work or move around in the community. Stay at home.
Best wishes for your health and safety,
The staff of Sierra Spine Institute
Posted in: News